Qatar Airways — Refund delay

Ticket re[censored]UYZ7O

I have contacted your customer care many times. I have been asked to
wait one more week every time I called. The last time I called, one of
your staff " Ankan Roy" has even tried to mislead me saying the refund
has been done. When I asked the transaction number, he changed his
words saying he was wrong. It would be great if you could ensure your
customer care staff communicates with clear and complete information,
not to mislead customers.

Please find my email address in the booking.

Hi Myself Prince Kumar Pandey. I have requested for a cancellation of my flight from New Delhi to Madrid Via Doha on 17th Jan 2022 & Returning from Madrid to New Delhi Via Doha on 27th Jan 2022 in Qatar Airways Flight no QR -581 & QR - 150 having reference No[protected] through Yatra.com. As per their advice, I have to receive my amount within 15 Working Days after my complaint got registered but unfortunately, I am not getting any refund nor do I get any mail confirmation on the same. On checking on the cancellation & refund status on Yatra.com, the message is that cancellation is in the process they are looking forward from the airline for the refund. I am very sorry to say that I feel very offended by this attitude of Qatar Airways & Yatra.com too. My self Prince Kumar Pandey & my contact no is +91 [protected] & my ID is [protected]@gmail.com. Please do help me out on the same.

I was trying to redeem my voucher and thought all was well rebooking a flight to Katmandu. Until I checked my AMEX statement and they had charged me twice. I spoke to an operator who assured me it would be corrected...I am still waiting 5 weeks later...this is tantamount to theft