Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — [protected]wrong commitment)

anand#131

from Karnal, Haryana

Aug 15, 2017

Address: Chandigarh, Punjab, 160101

Bad services and lier company

i am very frustrated from connect services and wrong commitment

i have been disconnected connect broadband in 31.03.2017but connect executive come again and tell me that now we will paid good services in rs.299.00 with free calling of 299.00 and with 5 gb data (4mbps) after that 1 mbps unlimited

then i agree with him and i again ready for new connection at my home on july-2017

but i have received first bill rent is 399 and 38.96 is calling charges extra

i have already has been complaint on dt. 07.07.2017 in customer care of connect broadband but they reply that your request is pending till now

so i am very frustrated with connect broadband commitment

anand kumar([protected])

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Sep 24, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Connect Customer,

This is in reference to your e-mail regarding dispute of bill plan. Would like to inform you as you had word with one of our team member that complaint is resolved.

Disputed waiver of Rs 57 posted to your account & same was communicated you. below is the waiver details which was posted to your account.

[protected]/AUG/2017 Rental Waiver 38314596 CR 57 CRC.MANJEET.1708166 POSTED - ANAND KUMAR WAIVER POSTED 57 RS AS CUSTOMER DISPUTE MIGRATION RELATED (1 JULY 2017 TO 17 JULY 2017

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team

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Comments

Satsangi N.S.

from Bathinda, Punjab

Aug 21, 2017

We need urgently copies of all bils from 1.4.17 as we did not receive hard or soft copies

paramsinghvc

from Noida, Uttar Pradesh

Aug 28, 2017

This is regarding my wifi broadband connection for Account number 2523670 and connect phone number.
The WIFI has been non-functional for more than a month now. I want to terminate it. I logged on to the website and found a bill of 3, 304! But why the bill is being charged when it was not functional at all.