Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — bill outstanding without any uses of services

Mandeep Singh Dhami

from Amritsar, Punjab

Jan 20, 2018

Address: Mohali, Punjab

My account no - 3106489, i was give last settelment amount of rs.1300 at your care office for the disconnection of your services but they not gave me any noc, but your asset (Modem) still i have, and your agent or executive not came to pick their assets from me, but now i get calls from your company agents about that my account is still running and my bill amount is rs. 1600 something still outstanding but i was not use your services a littel bit after pay settelment amount of rs. 1300,
So please help to ressolve this issue and kindly less my amount of bill rs.1600 because it is unsed bill of your services which i was not use.. Thank you..

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Feb 25, 2018

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in reference to your complaint, would like to inform you that as per system there is no request found of disconnection against your number . As per system details total Rs 1629 outstanding is pending to pay.
Request you to pls share with disconnection receipts & receipt of full n final bill payment so that can you assist you further on this.

We are trying to calling to discuss about this matter but you are not responding on call . Pls share your convenient time also to discuss this issue with you.

You can share your details on our mail ID " [protected]@infotelconnect.com.

Yours Sincerely
Customer Care Team