Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — billing status

Lavisha

from Firozpur, Punjab

Jul 5, 2018

Address: Panchkula, Haryana

Bill of the month of may wasnt paid by us. Then they disconnected our services of broadband in june still we have to pay bill of june month as well.
Without any services they are charging monthly rental and to disconnect services first need to clear bills.
Otherwise they will keep charging us.
Now i have cleared the bill.
But i really want my money back for june because of no services provided by them

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Aug 30, 2018

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Connect Customer,

You are requested to provide your Connect Phone Number with STD code or User name which is mentioned on the modem also so that we can assist you further as per your query or complaint.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]

Connect Mobile Apps on Google play Store and Apple store:
On Google Play Store you can click https://play.google.com/store/apps/details?id=videocon.connect and Apple Apps Store https://itunes.apple.com/in/app/connect-broadband