I had make a request to connect to transfer my connection in july 27 and they transferred it on sept 16. On sept 17, my internet stopped working and they asked me to pay pending bill which i never owe. During the transfer period i haven't used the internet since i transferred from the location and took the equipments also. I asked customer care to check with the usage for that period which they didn't care about and obviously, they took the time to transfer the connection not me so it doesn't make sense to pay the bill. They are now threatening me to send legal notice and told me that i might need to appear in delhi high court, which is totally a harassment since i am from chandigarh and there is a high court. This is pure harassment and mentally torture. I will reply to their legal notice, appear in the court and at the same time, i will file a case against them in consumer court for sure since everything is documented and i have their call recordings. This needs to be done, i am going through in a difficult time because of them.
In my opinion, never use this connection if you want to have a peaceful life. Was this information helpful? | 
Post your Comment