[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — disconnect my ftth

I have contacted connect customer care many times for disconnection of my ftth 194811 but i have received no response or any action from them . They know just to fool people. Never recommend connect to anyone.i have also sent emails to [protected]@infotelconnect.com from there also i have received not a single response or action.customer care executive on call always say you will get call from concern department but till now i havent received a single call from them what a poor service
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Jul 20, 2018
Complaint marked as Resolved 
Finally got the call from connect regarding this and i have submitted modem to their office and cleared all unbilled amount
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Connect Customer,

This is in reference to your e-mail asking for the disconnection.

We would like to inform you that disconnection of your connect number FTTH194811 is under process, billing for same has been stopped and for full & final bill please confirm us after complete disconnection process of 25 days to help you further.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team
 
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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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