Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — disconnection of my broadband service

Sumeesh Chawla

from Samalkha, Haryana

Jun 14, 2018

Address: Mohali, Punjab, 160059

Hi I would like to disconnect my connect broadband and would like to know the process for the same

Customer care is having worst experience with connect and would like to discontinue our service

My internet service is not working from last 1 week and no one is bothering to take up the call but instead giving further numbers to call.

I hope if you issue resolving team is as good as the Sales team, would make difference in your service

My DSL is id: 298536

Was this information helpful?

No (0)

Yes (0)

Aug 31, 2018

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Connect Customer,

This is in reference to your complaint,

We would like to inform you that disconnection of your connect number has already been processed. for same we had communicated you through mail also.. Pls ref that mail sent by us on 19th June 18.

Pls write us on mail, incase facing any further fissue regarding disconnection.

For immediate help, you can call anytime at our help line number 199 from a connect phone or[protected] from a non-connect phone. All your queries would be answered to your satisfaction.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team