Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — fraud calls and messages

Debojit_s

from Patiala, Punjab

Dec 11, 2017

Address: Chandigarh, Punjab

I receive messages and calls from connect broadband on daily basis asking to me pay bills and also threat me about court cases. But i had already paid my dues and submitted their modem at jalandhar office at the time of closing of my connection. Now they call me pretend to be some lawyer and threat me about court hearings. Such unethical behavior was not expected.

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Jan 15, 2018

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Sir,

This is in reference to your email.

You are requested to provide your Connect Phone Number with STD code or User name which is mentioned on the modem also so that we can assist you further as per your query or complaint.
Kindly provide your contact number also to contact you for further assistance.

For immediate help, you can call anytime at our help line number 199 from a connect phone or[protected] from a non-connect phone. All your queries would be answered to your satisfaction.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]

Dec 21, 2017

Updated by Debojit_s My wifi user ID was WIFI349605, below I am also attaching the image that I collected from jalandhar connect office at the time of termination of service. I paid all my dues and also submitted the hardware devices.