[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — Internet broadband

Address: Ludhiana, Punjab, 141013

Fraud by connect zone
Company like connect zone is looting customers by sending their non technical sales boys. They offered us 750 per month and get attractive internet with unlimited calls etc etc. My wife trapped in their fraud offers. They told that they will charge rs 600 initial and 750/month as monthly rent. She said ok. They come n fitted get their 600. Show her see internet is connected. It connected for a while. In evening as i came from my office. Checked no signal was there. Informed them. After 2-3 reminder, one of technical guy came n said any fool person offered you in this area. There is no signal for connect here. We were surprised. We asked them to give our money back. But n response. After month they raised a bill. We asked them p[ick ur hardware n give our money back. After their reminder, they started threatening my wife again n again. Last week, they threat her and they will sue her in court and u have to pay there 30000 etc etc or u submit 1600 immediately within one hour. She tried to contact me but by chance i couldnot be contacted. So she had no other way but to deposit 1600.

Now, plz tell us is there any fault o[censored]s. I[censored] r coming at my home to offer n fit then why i go to ur shop to deposit ur hardware or surrender there. A customer no such extra time. Even today there is no signal in our area.

Wish to sue them in court now. Can anybody help me the procedure….
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Jul 29, 2017
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Customer,

This is in response to your complaint on which you have mentioned your complaint against your connection
Sir, You haven't Mentioned your connect number in your complaint & you personal number is also not mentioned where we could contacted you.
Pls You can write us with your number so we can help you further.

Yours sincerely,
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]
 
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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
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