Verified Support
Jul 30, 2018
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Connect Customer,
Highlighted complaint was already addressed in the month of Feb’18, As we had received your mail at customer care in the month of Fab’18 & Technical complaint was raised for the resolution, Due to outage issue it delayed for the resolution & for technical delayed we had posted rental waiver of Rs 105 along with LPC waiver of Rs 50 in your account in the same month. Same was communicated to you through mail also.
Now you connection is active & working fine from our end.
Thank you for choosing Connect.
Yours Sincerely
Customer Care Team
From Connect Numbers Dial:
For Wire line Fault -198 Toll Free
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199
From Non Connect Numbers Dial:
For Product & Scheme/Billing/phone fault - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]
Connect Mobile Apps on Google play Store and Apple store:
On Google Play Store you can click https://play.google.com/store/apps/details?id=videocon.connect and Apple Apps Store https://itunes.apple.com/in/app/connect-broadband
REGISTER TO GO GREEN
Go green by registering with E-statements over printed ones, as it helps us save paper and save environment. You may log on to http://connectzone.in/e-bill.php