Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — Issue of fraud Bill without broadband connection

sunil kumar555

from Mumbai, Maharashtra

Sep 8, 2016

Address: Ludhiana, Punjab, 141003

My name is ram parshad.I am facing bill issue problem at quadrant company. broadband connection is not installed at my home physically.. No any wiring, modem, and installation by the company at my home.. And their authority person inspected at my home many times and found no any connection and has been confirmed at his head office but not any necessary action has been taken yet.
Thus they are harassing me and wasting my time by sending mail and calls. So this company behavior is very poor and unorganized.their customer care management system is totally worst.. they call me for due payment..why i paid the payment because i don't use any service of connect .and how can i use their service because connection is not install..they regularly call me and gave warning of legal action..which is totally wrong . please solve this issue..they harassing me since nine month...

cont no.. [protected]
email id ..[protected]@yahoo.com

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Jul 25, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Sep 10, 2016

jagjit534's response Till date no action has been taken.

Sep 17, 2016

Updated by sunil kumar555 management of this company irresponsible.. no action ..no listening.. previous unmannerly thinks again start...

Verified Support

Jun 23, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint, As per telephonic discussion with you, you have confirmed that issue which you had raised on sep'16 has been resolved,

Yours sincerely,
Customer Care Team

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Comments

kulwinder singh9090

from Chandigarh, Chandigarh

Sep 9, 2016

My broadband plan has been changed in a dictator manner. I have been using 399 pm plan. But my plan has been changed to 599 plan in a dictatory manner. Thus causing me loss of rs. 200/-+ taxes per month. my a/c no. is 2825720. whereas I am satisfied with rs. 399/- plan features ie. speed, data etc. please same be ratified.

jagjit534

from Mumbai, Maharashtra

Sep 15, 2016

My connect broadband having dsls333232 has been dead for past 7 days or on 03-09-16 and despite reporting of my multiple complaints they have not responded to.it and has not solved my problem till now. And they regularly send me the message that my complaint is still pending, but not resolved the same.

sunil kumar555's [Complaint's author] reply, Sep 17, 2016

totally worst management...