Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — non functioning of internet 6.12.19 to 21.12.19 & not providing gigafiber connection as promised

Advocate Ashok Goel

from Chennai, Tamil Nadu

Dec 23, 2019

Address: 983-1st.floor Indian bank bldg MUKTSAR, Muktsar, Punjab, 152026

Please disconnect my combo connection immediately as nobody bothers our complaint. Not providing credit for the period of non-functioning. Your local office not functioning properly. Not encashing our loyalty points. I am highly harrassed & suffered a loss due to the non-functioing of the internet. Kindly get the needful done immediately & oblige. My email is:[protected]@ gmail.com & mobile no. [protected]. Advocate ashok goyal

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Feb 25, 2020

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2020

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Connect Customer,

This is in reference to your complaint.

You are requested to provide your Connect Phone Number with STD code or User name which is mentioned on the modem also so that we can assist you further as per your query or complaint.
For immediate help, you can call anytime at our help line number 199 from a connect phone or[protected] from a non-connect phone. All your queries would be answered to your satisfaction.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]