Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — Regarding non stop sending of sms

Gurmeet Singh713

from Ludhiana, Punjab

Apr 14, 2017

Address: Ludhiana, Punjab, 141003

I am using connect internet broadband connection, The company is sending me regular disturbing sms's regarding payment pick up, payment due bill date is coming, As we are aware about our duties & there is no need to disturb through msgs. sent on my mobile no. I am not always free to read connect company sms's which are disturbing to concentration of my job.

Please resolve this matter.
Thanks

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Jul 21, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint in which it is mentioned you are receiving alert sms regarding you bills & Payments.We would like to inform you that those alert sms are for your convenient regarding you connection payments & bills, & that is being send when you register you mobile number on which you want to receive connection related sms.if you want you can change your registered number.or you can remove your register number if you don't want to receive sms regarding bill/payments.

Yours sincerely,
Appellate Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]