[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — regarding the disconnection of my broadband

Address: Chandigarh, Punjab, 160103

I've logged complaint regrading disconnection of my broadband. It's been 2 months now but no one acknowledged my complaint. I have called on their customer care number but they didn't respond back. I mailed them regarding the issue and they didn't revert back. Also, they're charging me every single month but the wifi is off from few months. Please take my suggestions favourably as I am so annoyed with this network and their worst customer care services.
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Feb 25, 2020
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Connect Customer,

This is in reference to your complaint.

You are requested to provide your Connect Phone Number with STD code or User name which is mentioned on the modem also so that we can assist you further as per your query or complaint.

Thank you for choosing Connect.

Yours Sincerely
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]
Verified Support
Oct 30, 2020
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Resolved and closed
 
1 Comment

Comments

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code

=> submit

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    Quadrant Televentures / ConnectZone.in / Connect Broadband Phone
    +91 17 2509 0000 [Head Office]
    Quadrant Televentures / ConnectZone.in / Connect Broadband Address
    B-71, Industrial Area, Phase 7, Mohali, Punjab, India - 160055
    View all Quadrant Televentures / ConnectZone.in / Connect Broadband contact information