[Resolved]  Quadrant Televentures / Connectzone.in / Connect Broadband — the fraud bill

Address: Chandigarh, Chandigarh

Website: Connect broadband

I got connect broadband connection from sector 35 chandigarh. This lady ms deepika gave me an offer of rs 2200 saying it included 3 months bill as well as landline installation charges. But then refused to have a landline and asked them to refund the 550rs that they said is the installation charges. The customer care told me that it would adjusted in my 4th month bill. But now iv got a bill of the month december that has not been adjusted. They did not give me any kind of detailed bill until i asked them. Sometimes they say they have charged me 311rs gst for one month and no tax for the rest 2 months. They changed my speed to high speed saying the charges will be the same but now showing me increased rates. They did not give me any notification of change of plans. They have been calling me twice a day asking to pay off and have also barred my services. I was hospitalised for leg fracture and now they are asking me to come to the office to settle the issue. This is fraud and pure torture. I would suggest no one take connect connection because this is fraud and #!