| Address: Bathinda, Punjab, 151001 |
| Website: www.connectzone.com |
Today i. E. 12.04.2017, my wife visited your connect office at bathinda for settlement of bill under dispute for a/c no. 2260673.
We met mr. Sunny at your office, who advised us to pay rs. 1200/- to settle the bill under dispute. We requested him to refund the security of modem and adjust the settlement where he refused to accept the modem and refunding of security amount i. E. Rs. 500/-.
Even though my wife visited office earlier in april 19, 2015 to return the modem and for clearance of payment as we were shifting to other place due to transfer. But your officer mr. Sumant, who didn’t accept the written application for discontinuing of connection and denied to accept the modem. I have called many time to your office in regard to wrong generating of bills.
Company started generating unfair bills for which i have done the payment for bills (Attached) received by email dated april 20, 2015. Looking to our humble attitude your office generated another bill (Attached) which was received by email dated may 19, 2015, and the fact is that i have left the house in the month of march 28, 2015 and then visited your office on april 19, 2015.
Company has adopted wrong practice of making money from customer coming from outside punjab and residing in bathinda (Not me alone there were many other customer standing in the connect office bathinda with same problems). We are really astonished by the cunning behaviour of mr. Sunny and other office mr. Sumant, who don’t care about the dignity of and respect of ladies.
We verbally and physically visited connect broadband office (Twice i. E. On april 19, 2015 and today april 12, 2017). Now this is totally wrong practice of filing case in court using advocate help to recover money from innocent society members, who are very much fair in making timely payments.
We request your goodself to kindly look into this matter and advice the connect broadband company not to bother us with such practice of extracting money which they don't deserve.
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