Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — Unethical legal action taken by connectzone

Er Suraj Kumar

from Delhi, Delhi

Apr 20, 2017

Address: Chandigarh, Chandigarh, 160101

Website: Connectzone.in

Recently i disconnected the connect broadband connection because of some other connection i want to use, after 2 month i found that they register a complain against me regarding due payment not clear since 2 & a half months by me. But issue that they didn't sent any bill copy to me whether through mail or by post nor discussed or communicate the due date & due amount. So how it is possible to pay due amount before due date withought having any information. And how can they register a complain withought giving any information and reminder to customer. Its against the law

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Jul 25, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint in which it is mentioned you are getting some legal calls against your outstanding amount.
Sir, you haven't mentioned you connect number against you logged you complaint, We are unable to contact you as your contact number is also not mentioned.
Pls write us with you connect number details so we can help you further accordingly.

Yours sincerely,
Appellate Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]