Quadrant Televentures / ConnectZone.in / Connect Broadband

[Resolved] Quadrant Televentures / Connectzone.in / Connect Broadband — Waiver is not resolved

Nama716

from Basi, Punjab

Oct 10, 2016

Address: 140603

Website: WWW.CONNECTZONE.IN

This is in reference to your email requesting for the fault waiver. My complaint no. Is 13475280
We would like to inform you that as per your request applicable fault waiver of rs.550/- has been credited in your connect account as a goodwill gesture, same will reflect in your next month bill. But my waiver is not resolved. Please contact to sec-47 connect branch to solve this waiver.

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Aug 6, 2017

Complaint marked as Resolved

Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response Dear Customer,

This is in response to your complaint in which you had disputed for your waiver, sir you number [protected]against which complaint was noted in the month of oct'16 regarding waiver was resolved & waiver was posted in to your connect account, Post that you have requested to disconnected of services which was further processed.

Yours sincerely,
Customer Care Team

From Connect Numbers Dial:
For Internet/Technical Complaint - 198 Toll Free
For Product & Scheme/Billing - 199

From Non Connect Numbers Dial:
For Product & Scheme/Billing - [protected]
For Internet/Technical Complaint - [protected]
Fax No. :[protected]