| Address: Amritsar, Punjab |
A connectionof broadband wireline was installed in my house in november 2014 with promise that after one months use i shall be charges a rent of rs.299/- per month, but from the next month i started getting bill for rs.699/- per month.
I asked the sales man who had given me the connection and then the company office at amritsar for rectification of the bill but the sales man showed his helplessness saying the company did not listen, and no one at the company listened to me.So i did not pay the bill asthe bill was wrong.I asked them to close the connection, but they refused to listen or take a letter from me.
Then on 2.4.2015 a person from the company came and offered to settle the inflated bill and change the paln as promised. He took a cheque for rs.666/- from me as settlement money with a promise that the monthly rental will be rs.299 pm wef 1.4.2015.The connection had been disconnected and it was revived on[protected].
But next month the same rs.699 pm bill came.And despite a settlement old balance had also been added in the bill. I again appraoched the company office but no one listened till in the month of may they midway changed the plan to 299/- pm but old bills were @699/- per month.They however disconneted the connection in june 2015.
Then again a settlement man from the company came to me and after being satisfied with my contention he agreed to an amount of rs.505/- to be paid by me and future billing @ 299/- pm.But the connection had been disconnected and despite my complaints to the company it was never revived.
Now the company is asking for bill for the period during which the connection was disconnected, and there was no usage of the connection.
It is high handedness on the part of the company and they occassionally call me for payment of bills.
It is my request that the company be asked to stop harrasing me for a service which i have never used and stop this harrasment. Was this information helpful? | 
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