Quikr — Misleading to the people while selling its Services

I would like to tell you that i have purchased recruitment portal services from quikr india and the sales manager came and committed many verbal commitments but when the actual services provided to me was not matching the commitment which have been made to me.

I tried a lot to speak to customer care and my account manager and complained many times regarding the verbal commitments and got that the "sales manager has miscommunicated to many other clients as well".

I tried to contact the sales manager who came to me as well but she did not entertain me again.

I spoke to my account manager to get refund my paid money as there was big difference in services which was committed to me but every time i got that he will approach further but could not get anything.

I request to please convey them to refund my money back at the earliest.

Also, telling that don't do mis commitments to the clients.

I am again raising this query as i have raised the same 15 days back but no solution was provided even after putting 2 reminders.

Hoping now you people will support me.

My contact number is : [protected]
My email ID is : [protected]@sure-solutions.com
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Quikr customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2020
Quikr Customer Care's response
Hi, We regret the discomfort caused. We shall connect with you shortly and address your issue. Thank you
Jun 20, 2020
Updated by arora0984
Dear Team Quikr.

Please convey, how much time will you take to resolve the issue?

Thanks & Regards
Deepak Arora
Jun 26, 2020
Updated by arora0984
Dear Team Quikr

Still waiting for your kind response on the query.

Thanks & Regards
Deepak Arora
Jul 06, 2020
Updated by arora0984
Dear Team Quikr

I had business transaction with you in Dec-19 and as per the commitment made to me by your sales person i did not get the services so from Jan-20 i am making you follow up to provide me the committed services and i tried a lot to coordinate with you people but not one is supporting and its more than 6 months past but you people not reverting anything.

On "Consumer Complaints" portal, First complaint I made on 27th May 2020 and i was not getting any revert on that so i revised the same compliant as a fresh complaint on 12th June 2020, so its more than 1 month i am making you follow up while using "Consumer Complaints" portal but you people are not reverting even after putting personal mails to you also.

I don't have any words to say about you people and organization but i should suggest to people to not go with the services of Quikr as they don't provide any support after selling their services.

Hope you can understand my situation.

Thanks & Regards
Deepak Arora
[protected]
[protected]@sure-solutions.com
Jul 17, 2020
Updated by arora0984
Dear Team Quikr

Your sales person has agreed the commitments given to me and now she is showing her inability to complete that.

Either you fulfill the commitments which has been given to me else refund my money back, else i will move to Civil court and also i will circulate the proofs and all social media so that you people can't make fool to other people while making wrong commitments.

Hope your quick action on it.

Thanks & Regards
Deepak Arora
Sure Solutions
[protected]
 
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