Quikr — non pick up of item on time delay

ketraj

from Nagpur, Maharashtra

Nov 4, 2017

Address: Nashik, Maharashtra, 42209?

Website: www.quicker.com

I am going through horrible experiance as i was negotiating for treadmill for last 2 month after that i finalized deal for add id[protected] paid money on 20/10/17 but due the techincal iasue of quicker product pick up was not dont from seller and it was postponed 3 times each time for 2 days by quicker that wasted 1 week after that seller was not available again 1 more wasted. Again i mad payment after first cancellation on 2/11/17 and request them to make pick up and delicary on priorty they first agreed then refused each time giving wrong information on call.

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Quikr customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by ketraj Each and every time diffrent reply is recieves from quocker doorsteo very pathetic customer care
Contact number [protected]
All the south indian staff are very rude they dont evwn listen to customer i have recordi gs of all the calls.i have made 10-12 calls and wasted 15-20 min each time repeating the issue they never take note never escalte customer never response properly

Verified Support

Nov 06, 2017

Quikr Customer Care's response Hi, We regret the delay. We shall surely look into it and expedite the process. Thank you

Nov 08, 2017

Updated by ketraj Today i recieved call and person on call was talking as if he his giving me favour.I recieved SMS that above said product has been picked uo but there is no such confirmation on Quicker application
I discussed all issue with some "HEENA" she made flase oromise to me that pick up will be on 5/11/17 but it was postponed to 7/11/17 now am out of town from monday i.e. 13/11/17 quicker is requested to make delivary last by Sunday 12/11/17 or I need immediate all cash back in my account because i have recived very bad and unprofessional response from quicker.i still want to talk with that Hena who madw fake commitment on call made on 5/11/17 on 4.18 pm .I have saved all call comunnication in audio clip.
"Please do something against this Harrasment " Quicker wasted my 3 weeks for delivary of singal product .I was fool to use quicker be ware dont use quicker doorstep

Nov 10, 2017

Updated by ketraj No delivery updates quicker is out of mind and making me crazy