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Quikr — Paid for quikr premium but my they aren't updating my ad.

I got a call from quikr asking me to update my account to premium for quikr business. I paid 5000 for 6 months. Its been 3 days but my ad is still not updated and they are not receiving my calls also.
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Hi, We apologize for the inconvenience caused. Please help us with your contact number and we shall get in touch with you. Thank you.
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