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Quikr — Product not pickuping shipping delivering

My q bajaar payment id is [protected]
I payed for a ad id that[protected] through online payment method
Every day showing in trckingvstates. It is not pickuped yet not shipped. Since 29/07/2020 to 2/08/2020 nearly 4th day. Iam fearing about loss of money..
Please.. Provide.. Refund. There is no option to cancel nd to refund money in that. Site. At tha same page. Of. Payment add. It is very. Scareof money loss to people.
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Hi Venkateswara, kindly message your contact details or AD ID or email to [protected]@quikr.com we shall assist you. Thank you.
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