[Resolved] Quikr — Quikr is delaying pickup and delivery from seller and to me after successful payment
D
Debarati Datta
from Bengaluru, Karnataka
Oct 27, 2016
Address: Bangalore, Karnataka, 560093
Website: bangalore.quikr.com
Quikr's irresponsible team has forced me to write a complaint here. I have been trying using quikr doorstep for past one month but unfortunately after successful payment and a long wait, i get to listen seller is not around when we went for pick up. Today i got to know the real funda behind this message. This people just bully customers. Yesterday i made payment for one refrigerator for which i already talked to seller before making payment. After making payment, i was told that today the product would be delivered. For this both seller and me (Buyer) skipped office and result is zero. At 10 pm i got a message that seller was not around. I validated, seller told he waited in his time slots but no one contacted him for pick up and no one came. Even for this same product. I made payment before too and quikr people cancelled it saying that the seller was not around. When seller and buyer both are ready,. What the heck these people are doing from their end?? Simply sitting and attending customer care calls?? I have lost my patience. I am giving you the order id - ad[protected]. And my user id is debarati89. Datta. I want this to be solved asap
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Nov 27, 2016
Complaint marked as Resolved
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
Quikr Customer Care's response Hey Debarati,
We regret the inconvenience caused to you. We've shared your Ad ID with our support team and they will get back to you.
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