Quikr — Quikr salesperson given fake commitment, Please refund my money

My name is sathish kumar and my company name is Murthy Builders. This company staff(SMB EMP ID: 9053 Sathiya Seelan M- phone no: [protected]) called to gave some fake commitment regards the lead package and I was paid Rs. 9000 for the ads packages.

The sales person told if lead is not relevant category then 200% replace it or cancel the ads package and refund the money what you will be decision.

After package activation I can't able to reach the sales person still now (24 days ago) because of he not picking calls and response. But he was cut my call every time.

Last 4 days before someone(customer support person) call from quikr after that will started to receive some lead for quikr but they are not relevant category.

I realize what a great salesperson him worked in quikr, because here he was got my money for he sales target to telling lies about the ads package. I don't know how many this kind of cheated salesperson working on quikr.

Now I don't know where I will contact get my money or solution for this issues.

Please don't trust salesperson and invest on quikr ads packages. I have attached my call history within the salesperson.
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Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2022
Quikr Customer Care's response
Hi Sathish, Apologies for the dismay caused. We shall reach out to you at the earliest and resolve the issue. Thank you
Apr 25, 2022
Updated by Sathish.kumar92
My lead pack id- SVC477145COM494501CHE00090ARC
Verified Support
Apr 26, 2022
Quikr Customer Care's response
As per the team, We have spoken to the client last week he had escalated regarding the lead flow issue. Later we boosted the pack for lead flow and he has received 8 leads post-pack prioritized. We have also informed regarding the leads quality issue to update the problematic leads in the business application to replace the non-genuine leads in different loops as well, Hence, we are closing this case. Thank you.
Apr 26, 2022
Updated by Sathish.kumar92
here not leads are not replace still now, check and call me regarding this issue.
Verified Support
Apr 28, 2022
Quikr Customer Care's response
We shall get in touch with you shortly and address this. Thank you
Apr 30, 2022
Updated by Sathish.kumar92
STILL I AM NOT GETTING ANY CALLS FROM YOUR SIDE, I DON'T KNOW WHEN THIS ISSUE IS WILL SOLVE.
Verified Support
May 02, 2022
Quikr Customer Care's response
As per the quality check, the client has updated 4 leads for replacement. Based on that feedback we have replaced 1 lead and the same was informed to the client. Thank you.
May 03, 2022
Updated by Sathish.kumar92
I AM NOT RECEVING ANY CALLS FROM QUIKR. PLEASE CALL ME THEN ONLY YOU CAN UNDERSTAND AND WILL TRY TO SOLVE THIS ISSUE.
 
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