Quikr — Refund not received - fraud

guptekshitija

Address:

NEW DELHI

I had received call from Sonia Sharma from Delhi Quikr on 28 Aug 2020 from mobile no [protected] . She said there is part time job available. She sent me link on which i had to register and make payment of Rs 29/- which i did. But while making payment i received otp of rs. 2929/- she said it is server issue and only 29 rs. will be deducted. But 2929/- got deducted. She asked me to fill the refund form on quikr website. When i filled the form instead of getting refund, again 2929/- got deducted. Then she transferred the call to her manager Mr. Ashish. He said he will refund the money and did it as mentioned on the call by him. Then Ms. Sonia said there is server issue. She will message me the screenshot of the payment they have done and i will receive the payment in 24 to 72 hrs
But i have not received any refund or any message. Also they are not replying to the messages nor they are answering the calls nor they are calling back.
I want my refund of Rs 5858/- back urgently.

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Quikr customer support has been notified about the posted complaint.

Aug 30, 2020

Updated by guptekshitija I had received call from Sonia Sharma from Delhi Quikr on 28 Aug 2020 from mobile no [protected] . She said there is part time job available. She sent me link on which i had to register and make payment of Rs 29/- which i did. But while making payment i received otp of rs. 2929/- she said it is server issue and only 29 rs. will be deducted. But 2929/- got deducted. Message as below.

Your A/c 941057 is debited with Rs 2929.00 on[protected]:38:20 at PUR/One MobiKwik System P/[protected].Call [protected] for dispute

She asked me to fill the refund form on quikr website. When i filled the form instead of getting refund, again 2929/- got deducted. Message as below.

Your A/c 941057 is debited with Rs 2929.00 on[protected]:17:46 at PUR/RAZ*CAREER SOLUTIONS/North West D..Call [protected] for dispute.

Then she transferred the call to her manager Mr. Ashish. He said he will refund the money and did it as mentioned on the call by him. Then Ms. Sonia said there is server issue. She will message me the screenshot of the payment they have done and i will receive the payment in 24 to 72 hrs

But i have not received any refund or any message. Also they are not replying to the messages nor they are answering the calls nor they are calling back.

I want my refund of Rs 5858/- back urgently.

Verified Support

Aug 31, 2020

Quikr Customer Care's response Hi, kindly email the details to [protected]@quikr.com we shall assist you. Thank you.

Aug 31, 2020

Updated by guptekshitija I have sent email on [protected]@quikr.com. Kindly look into the matter and refund my money urgently.

Sep 01, 2020

Updated by guptekshitija Awaiting your response. Kindly revert urgently.