Quikr — Refund not received since 20 days

I ordered a laptop on 16th of August after 3 days due to certain reasons the seller claimed the product being sold in which the company cancelled order and sent a message of refunding the amount on 19th of August about getting refund in 4-7 business days After that period I've been constantly sending a mail to customer care but they have left me high and dry without the refund till now
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Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2020
Quikr Customer Care's response
Hi Rahul, kindly message your contact details and AD ID or email to [protected]@quikr.com we shall assist you. Thank you.
Sep 10, 2020
Updated by Rahul D Jain
[protected]@quikr.com is shown as invalid mail id

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The refund message as recieved on 19th of august

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