[Resolved] Quikr — Smartphone Purchase From Quikr Premium Ad

[Resolved] Quikr — Smartphone Purchase From Quikr Premium Ad

H Hanak Mar 7, 2022 Jun 8, 2022 This thread was updated on Jun 8, 2022

Dear Sir/Madam My name is Hanak Sahoo. I chose to buy a Smartphone from Quikr. I selected to buy a smartphone on Quikr. I chose a Quikr Premium Ad. One person named Anuraag Sinha (Verma) asked me to make the payment for booking - Rs 1000 and Rs 2100 and then Rs 1540. Then he asked me to pay for IMEI registration- Rs 3150. He asked to pay Rs 4250 and Rs 4540 so the Refund slot would be generated by the System. They said that the Refund process is done by the Computer. Also involved is Ranjeet, calling himself as incharge of Accounts. They have spoken harshly with me and I had to keep quiet as I wanted my money back. Anuraag Sinha is registered as Quikr Bazzar on the Quikr App. Mobile - [protected] and GB Kareka (Ranjeet). Mob -[protected]. They also used the Paytm number [protected]. The Quikr Premium Ad ID is[protected]. I am unable to get any information now. The Quikr Team replied by saying that the Premium Ad and the User is blocked. The Quikr Team should have checked thoroughly the sellers they have allowed to register as Premium Ad on their Quikr portal. I am a middle-class person who wanted to buy a phone online from Quikr. I have lost my money which I request to be refunded back to me. Now Quikr team is asking me to file complaint with cyber-crime. Sir/ Madam, Please I beg and kindly request you to help get my refund of Rs 16580 for which I will be very grateful to you. N.B. Sir/Madam, My email ID is [protected]@gmail.com. Please find attached detailed screenshots of the Issue. +17 photos Was this information helpful? No (1) Yes (0)
Apr 17, 2022 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Mar 08, 2022 Updated by Hanak Sir/ Madam, Please kindly help resolve this Issue with Quikr Premium Ad payment and Refund of Rs 16580. Thank you Verified Support Mar 08, 2022 Quikr Customer Care's response Hi Anak, Apologies for the dismay caused and thank you for reporting this. We request you to share your contact number. We will help you to take appropriate action on this at the earliest. Thank you. Mar 09, 2022 Updated by Hanak Consumer Complaints has raised the Issue with Quikr. Quikr Team has to respond within 7 Days. Verified Support Mar 17, 2022 Quikr Customer Care's response Your request has been forwarded to the relevant team. Please give us some time and our team will get back to you soon. Thank you. Verified Support Mar 17, 2022 Quikr Customer Care's response As per the team the case is closed and the ad poster details have been blocked. Hence, you can take this issue to cybercrime to recover your money. Thank you. Jun 08, 2022 Updated by Hanak How can you close the Case when the issue is with QUIKR. You have not verified the scammers using QUIKR platform to scam me. Just deleting a QUIKR Ad and removing that person from your platform doesnt help. I want the refund of Rs 19570 as I have mentioned earlier. Please kindly refund the amount and close the case then Thank you Jun 08, 2022 Updated by Hanak Scammers continue to pose as QUIKR agents to refund and have continued to scam me. Earlier it was Rs 16580, now they have taken GST charge and now the REFUND should be for Rs 19570. Please kindly do this at the earliest or else I WILL HAVE TO GO TO THE CONSUMER COURT and FILE A CONSUMER COMPLAINT AGAINST QUIKR PLATFORM. Jun 08, 2022 Updated by Hanak This is the details again attached below. Jun 08, 2022 Updated by Hanak Your site says you are resolving Complaints and Issues. My Issue is genuine. I have scammed through QUIKR. So i deserve to be REFUNDED. Otherwise I will make legal complaints against QUIKR to LOKAYUKTA and Enforcement Directorate, Income Tax Office and also the Government Officials. You cannot ESCAPE without REFUNDING my amount. Thank you
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