[Resolved] Quikr — terrible premium ad support team

[email protected]

Dec 16, 2017

Address: 627007

Sir,
My ad id[protected] is in suspended state and i am not able to pay the premium. But the premium ad support keeps on sending standard response "kindly help us by sharing the ad order id /screenshot of the transaction details against which you have made the payment. This will help us check and revert to a status at the earliest.". How i am supposed to make the payment when the ad is in suspended state? I really appreciate if you can resolve this issue. Thanks.

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Jan 18, 2018

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

Quikr Customer Care's response Hi

We are sorry to hear that. We shall get in touch with you shortly and address your issue. Thank you

Jan 24, 2018

Updated by [email protected] when i try to activate my Ad ID:[protected] to pay the premium, i am getting error message "Something went wrong".

Jan 24, 2018

Updated by [email protected] When you try to edit the ad using the "update ad" link from the ad activation email, update always fails with error "missing attribute no_of_rooms in request" even without making any changes. Moreover there are no fields for number of rooms available in the ad update page. There is no way to update the ad title other than this option. Please fix the issue.