Quikr — Took 2000 as advance payment and stopped picking up phone calls

Address:Allahabad

I posted about maid requirement on quikr and got a phone call from a person named Rahul Singh from allahabad, uttar pradesh.he asked for advance amount of 2000 and said the maid will arrive shortly.i paid him 2000 via paytm then he stopped picking up my calls and After that he blocked my phone number.i am waiting since last 4 hours.
Paytm number he provided-[protected].he told it is his company's paytm number.
Phone number used for calling-[protected]
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Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2020
Quikr Customer Care's response
Hi Anushree, kindly email the details to [protected]@quikr.com we shall assist you. Thank you.
Complaint comments 

Comments

we have already mailed at quikr support stating all the details of our problem and were assigned a ticket number #287880.we got a response saying they will get back to us within 24 hrs but till now no action has been taken.i want my problem to be resolved as soon as possible.i have attached the screenshot of mail i have sent and the response i got.

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