Raajnett — No proper internet connection and customer services

arulmicheal

from Chengannur, Kerala

Address:	Chennai, Tamil Nadu, 600097
Website:	Www.Raajnett.com

I have taken Raajnet connection before a month. From the first week of connection I have faced connection issues and raised lot of complaints. But there is no action taken place. Just the msg I will as the issue will be resolved and after few mins will receive msg saying that the issue resolved. But after sometime again I m facing the issue in daily basis.

When I try to call customer care, they are not picking the call. If they pick the call will inform us that they will send person. But no one will come except that two msgs.

When I have taken new connection they have provided me one old connection box, which might be the problem I guess.

My customer ID: TPK2923

But they dint change that also

Regards,
Arul

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Comments

prateek11489

from Delhi, Delhi

I have complained regarding non-working of net one month ago, but there is no rectification till date.
Even their customer complaint no. is not being attended by anyone.
Nor their field technicians are attending the problems.
I paid for three months advance amount and hence I could not disconnect the same.