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Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

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Updated: Jul 29, 2024
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So far, so good. Rajdhani / Yamuna Power [BSES ] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Rajdhani / Yamuna Power [BSES ] will keep up the work and continue to help more customers with their concerns even better 🤝
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Rajdhani / Yamuna Power [BSES ] reviews & complaints page 6

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R
RamNaresh70
Oct 2, 2021
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Electricity wire pole to meter is damaged

Address: B-200, block B, Madanpur Khadar Vistar, Sarita vihar, Delhi - 110076

Sir, i would like to make a request for changing the damaged electric wire between pole to meter of my house.
Outer covering of wire is damaged and burnt from several places
Connection no.[protected]...
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M
Mohd Abdul Moid
Oct 2, 2021
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Incorrect & inflated bill

Address: BSES Sub Station building, Community center, new friends colony , New Delhi

I have been a user of BSES Rajdhani power limited's electricity service for around two years. I have recently received a bill with a value of Rs. 24, 860, when checking for the detailed breakup this is majorly due to the unit consumption incorrectly reflected for the period 22nd June 2021 to 16th Aug 2021 as 3316 units. I for a fact know that it is impossible to use this amount of electricity in such less period, all the more as I was living...
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K
krish13
from Gurgaon, Haryana
Sep 30, 2021
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Meter testing and replacement - bses (ca no-152105607)

Address: D21, RAJPUR KHURD, GALI NO-2, POST OFFICE MAIDAN GARHI, IGNOU, NEW DELHI - 110068

Kind Attn:- Customer Care Associates (BSES-RAjdhani)
subject:- Meter Testing + Meter replacement, CA No.[protected],

Dear,
I lodge my complaint to BSES 31/08/2021 for meter testing CA No.[protected], complaint no.[protected], after that my self contact several times customer care associates received reference no.[protected], 20/09/2021, regarding the same complaint but customer service and satisfaction level is zero,...
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R
Rishabh Kumar Pathak
from Lucknow, Uttar Pradesh
Sep 30, 2021
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Re: complaint for meter running fast/ faulty meter

Address: 73 C AMBA COMPLEX, , फ्लॅट नं 203 यूसुफ़ सराई

Dear sir,

CA No.[protected] registered on the name of Ms Ranjeeta Chaudhary. R/o. 73c, Amba Complex, Flat No.3, SF, vill. Yusuf Saraki, green park, Delhi.

This is to inform you that the meter is running fast and receiving faulty bill. Please rectify the same as soon as possible to insure the smooth functioning and billing issues.

With regards
Ranjeeta chaudhary
[protected]...
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R
rahul8534
Sep 24, 2021
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Inflated bill

Dear sir/madam,

MY C.A no.is[protected], meter no.[protected], my electricity bill is coming to high, my usual bill which come's around 500rs to 1500rs, it wont crows then that, but now from 3 month my bill is coming 6030rs to 8630rs, we don't even use A.C or any high electric consuming appliance our usage is vary low, pleas do something about this, this pandemic has broke our back bone we are not rich we are barely suntanning,...
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T
Trupti Ranjan Nathsharma
from New Delhi, Delhi
Sep 23, 2021
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Correction of house number

Dear Sir / Madam,

My house number on electric bill is incorrect so So I am not able to transfer the connection to my name. My Flat number is A-106 as per the property registry copy and on the BSES electric bill flat number - 6 only.

I have visited to BSES customer care office they told me the they can't rectify this mismatch.

CA No.[protected] and contact details are up to date on electricity...
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karishma.dixit
Sep 22, 2021
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Increased bills/ sanctioned load- Usage is very less

Hi

My CA NO. is[protected]. Sanctioned load was less. Every month I am getting a bill of lod 5 KW and above . Rest all the families even with more electricity appliances are not getting this much. We discussed it with neighbors just to make sure if something is wrong at our end. But there is nothing.
Also BSES shares two bills everymonth with different CA no. for same property. The other CA no. is[protected]:
My...
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M
Maddy003
Sep 20, 2021
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Payment not updated on portal

Payment is debit from my account on 15.09.2021 on morning 6.33am but still not updated on bses portel...
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M
mukesh1475
from Delhi, Delhi
Sep 15, 2021
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Electric meter shifting

Dear Sir/Madam. With due respect, i am requesting you for shifting the electrical meter. Because after renovation in my house meter is getting Bedroom..which is very danger for our family member and childrens. kindly save us and shift the meter above thanks and regards Name Hoti lal Add RZ2970/33 TUGHLAKABAD EXTENTION, new delhi-110019 contact-[protected] CA NO[[protected] AND 15552934...
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S
Shazia Burke
Sep 11, 2021
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Inflated bill

Address: 37 Ghoda Mohalla Ayanagar near Punjab National Bank, 2nd Floor, Room no. 5

Last month received a bill of around rs 12000 for a period between 26th May and 24th July 2021. Was present for just a month and for period between 20th June and 28th July 2021 was in my hometown. So how come I received a bill of rs 12000 in a month. This is next to impossible. This month even for September I recieved a bill of rs 7000. Kindly, check my meter and provide me with the correct bill. Note for last month I was not provided with...
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P
pankaj TOMAR
from Mumbai, Maharashtra
Sep 8, 2021
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Incorrect billing

Hi,

I am Pankaj. My CA#[protected]Raghubar Nagar). I received July 2021 bill of Rs. 8050.00 for the 2345 units consumed from 30/03/2021 to 02/08/2021. It showing me total Bill amount of Rs14806.44 in which Payment received Rs. 6754.76 and after adjustment it is Rs 8050.00.
I live in 1 BHK small flat and please check my bills prior to March 2021.

Month Amount Units
July'21 8050.00 Actual
June'21 2570.00 Averagebr...
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P
Preemptive
from New Delhi, Delhi
Sep 8, 2021
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Wrong meter reading

Address: E-5, 2nd Floor, New Delhi-110019

My C.A No.[protected], our bill meter reading is wrong as per our meter box.As Per meter box reading is 955 KVah and as per bill is 2414 KVah.
Bill and meter bix picture is attached for your kind ref. I request you to please resolve this matter on urgent basis....
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1
100913497
Aug 24, 2021
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Payment made in wrong CA Number

Address: 77 Ankur Apartment, 7 I.P Extension, Patparganj, Delhi -110092

I have made payment against wrong CA number through paytm. Details are as under:

1. Payment Mode : paytm
2. Bank : HDFC Bank
3. Operator Reference Number: PT011194BKCMEJDG0019
4. CA against which payment made :[protected]
5. Correct CA number against which I wanted to make payment :[protected]
6. Date & Time: 13 Jul 2021 @12:38:45 pm
7. Amount paid : INR 5090.00 (Five thousand and...
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V
vipin kasturia
Aug 24, 2021
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Break of my power glass

Address: Raj nagar extension Ghaziabad

Break my power glass frame...
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M
Mahesh Chandra Manav
from Delhi, Delhi
Aug 24, 2021
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Wrong Billing and Power Cut Frequently

Address: K 2 Blk Nr Govt School Nihal Vihar -110041

I am mahesh Chandra Manav Mobile # [protected] registered with BSES Rajdhani CA#[protected] .
I am surprise after no body home and general attendant coming to sweep and clean house received high bill and information load change 2KW to 3KW I don't understand how you people work are you manipulating Bills .
second Complaint on frequent power cut and SMS Repair plz confirm as per CERC if power cut abnormal you have to penalty are...
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M
malika kakkar
Aug 23, 2021
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Loose electrical wirings

Address: Gali no. 12 near Vinod sabzi centre

Our area(west guru Angad nagar extension, Laxmi Nagar, New Delhi-92) near Vinod sabzi shop, has loose wirings lying all around the streets,

This can cause serious problems as anyone in this weather can get an electric shock!

Kindly look into the matter ASAP....
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M
Miraz Zaidi
Aug 23, 2021
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Address correction

My billing address is different from the address of the registration of the property by a single character.
My billing address is 415/5 whereas my registry document has address 415-1/5.

When approached the BSES CHD they are saying it cannot be corrected and I need to apply for a new connection instead, which seems a little odd.

Hence request you to kindly look into this matter and assist.
br...
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M
manojbhat
Aug 20, 2021
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Excess bill

Address: NEW DELHI

My BSES bill A c No.[protected] for Rs 32740/- (due date[protected] has been overcharged and same needs to be rectified urgently. This time you have overcharged grossly. you can check my average consumption. if necessary action not taken, I am taking up the matter with consumer court.

MANOJ BHAT...
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S
Sini Ranil
from Gurgaon, Haryana
Aug 19, 2021
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Erratic billing for electricity CA no 153051818

Address: Adhchini Grid Building aurobindo marg

Since the lock down has been in place our electricity bills have started varying drastically. the average billing used to be somewhere between 3000-to 5000 but lately I see that there is a huge jump and now my average billing is[protected]. We have installed all LED lights and the usage of ACs in our house is also very limited.

We are getting constant messages to get the sanctioned load increase to 5KV from the current 2KV....
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D
docarunava
Aug 18, 2021
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Excessive amount of electricity bill

Excess bill received as per consumption,
Without any big appliances in a single flat connection. Never received a electricity bill as such amount earlier.
Please reconsider and send the correct bill against CA no.[protected]
Current bill amount -18131

Total 2844 units in last 4 months.
(average 700 units/month)
Please help....
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