Claimed

Razorpay Customer Care Contacts

2.8
Updated: Mar 2, 2025
Complaints
3550
Resolved
1904
Unresolved
1646
Complaints
Razorpay
Customer Service Contacts

Razorpay Phone Numbers

Toll free
1800 123 1272
651
396

Razorpay Website

Razorpay Head Office Address

Ground & 1st Floor, SJR Cyber, Laskar Hosur Road
Bengaluru
Bangalore District
Karnataka
India
560030

Razorpay Social Media

Razorpay
Razorpay
Razorpay Channel

Razorpay Company Representatives

Additional Razorpay contact information

Key Executives

Mr. Harshil Mathur Co-Founder and Chief Executive Officer Mr. Shashank Kumar Co-Founder Mr. Ayush Bansal Head of Sales & Operations Mr. Siddharth Dhamija Chief Growth Officer Mr. Arif Khan Chief Innovation Officer

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Razorpay Overview

Latest complaint railway ticket cancellation refund has been filed on 02/03/2025. Latest Resolved Razorpay amount deducted - irctc ticket not booked was resolved Apr 1, 2024. Razorpay ranks as the #3 most complained about among Railways.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Razorpay. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Razorpay reviews & complaints(3550)

M
Milind Sohani
Mar 2, 2025
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Razorpay Customer Care
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Razorpay — railway ticket cancellation refund

I had booked TWO raileay tickets and paid the amount through RAZORPAY on 10.02.25.
On 20.02.25 I have cancelled the said tickets and waiting for the refunded amount. But after 12 days no amount refunded by IRCTC or RAZORPAY.
I had also raised the complaint to IRCTC. IRCTC informed on their portal that they had credited the amount to RAZORPAY. RAZORPAY has no immidiate site or Customer Care who look into the matter.Please guide...
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samphotos
Jan 29, 2025
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Razorpay Customer Care
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Razorpay — Forcing me to add my mail id, phone number AGAIN on instax.in to pay, illegally integrating address

Address: nasik

While I was trying to buy on instax.in, a pop-up from RazorPay at the time of payment "offered me" to "help me fill address field from my mail id, and phone number". I was surprised. It had not been this way. Instax.in already has my details. WHy duplication? Why RazorPay? Why compulsion to do this? RazorPay is not an ecommerce platform, it is a payment aggregator. Why is it compelling me to let in integrate my information, perhaps illegally?...
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Kyunhika Phun Tamang
Dec 4, 2024
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Razorpay Customer Care
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Razorpay — Settlement issue

Address: Neb Sarai Sainik Farm

I am writing to request the removal of the block on my settlement. Our account has recently faced a delay in processing settlements, and I would appreciate your assistance in resolving this matter as soon as possible. all the necessary documents which were indeed needed i have shared with your team yet there has been delay and very slow progress. also, razor pay holed my fund however they are deducting their commission

Although...
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