Address: Second Floor, Plot A, Khasra 360, Near Indian Bank, Behind Centrum Mall, Sultanpur Metro Station, New Delhi, Delhi 110030 | Website: www.redcarpetup.com |
Extremely poor Support: [protected]@redcarpetup.com
First Mail - 1
Dear User,
Thank you so much for reaching out to us. This auto reply is just to let you know that
We received your email with the Ticket ID- 168475. We will get back to you with a human response as soon as possible. During the business hours, it usually takes 24-48 Hrs. to respond to your issues but due to COVID situations we are working with a limited bandwidth that is why it might take a little bit more time to us respond you on your raised concern. We try our best that you will get a response in next 48-72 Hrs. Evenings and Weekends may take a little bit longer.
If you have general questions we would like to request you kindly go to our live chat option there you will get the resolution for the same.
If you have some additional details which may help us to assist you better kindly share it with us by replying on the same email address.
Please be informed that due to COVID-19 outbreak - we are working with reduced staff, kindly expect a delay in response to your email. We regret the inconvenience caused and thankyou for your cooperation.
Thanks & Regards,
Team RedCarpet
2 Response of Support -
Dear Gaurav,
Thank you for your email.
Due to the prescribed protocols to curb the spread of COVID-19, we are operating with limited staff. This will result in a delay in our response to your email.
We recommend you to go to your Redcarpet App and chat with us to help you efficiently.
https://play.google.com/store/apps/details?id=com.redcarpetup.rewardpay&hl=en_IN
Thank you!!
I Need to close my account as soon as possible. Stop sending
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