Rediff.com India Complaints & Reviews

I have purchased HM5800 Bluetooth (#[protected] on February 2nd, 2015 at cost of 886/- Rupees. Rediff shopping support delivered the product on 5h February at 12:27 AM. When I open the parcel I found that it is poor quality and already used product, so I decided to return this product on the very next day. I sent an email to them and they ask to return the product in next 7 working days. I courier the product on mentioned address and provided them tracing number. Courier Details: Courier Name : Blue Dart TAT. Tracking number : [protected] Amount incurred : 150/- are the courier charges. To track current status, please Log on to - http://www.bluedart.com/maintracking.html, / Customer Care No. - [protected] Address where I sent my courier.-- Pearl Technologies ( Hotdealsfrompearl ) A-16, Sainik Nagar, Uttam Nagar. New Delhi - 110059, New Delhi - 110058, Delhi, India [protected]@rediffvendor.com, pearl.[protected]@hotmail.com, pearl.[protected]@hotmail.com [protected], [protected], [protected] As per courier tracking, the courier company said that they have delivered the product on 10th February 2015 at 12:19 PM. and the Recipient name is Rani/25333656. Rediff Shopping support sent me email 7-8 times and telling me that they haven't received the product and asking for proof of delivery, I provided the tracking chart and proof of courier and delivery in respective format. But they keep sending same email using this email id ([protected]@rediff.co.in) to avoid to return my money, and every time I reply that I provided the proof of delivery using Bluedart delivery tracking system. It seems they have an automated email which is used to irritate the customer. I provided every detail of courier bill and delivery detail. Here are the Courier Tracking Details, and chart.. Waybill No : [protected] Pickup Date 09 February 2015 From New Delhi To New Delhi Status SHIPMENT DELIVERED Date of Delivery 10 February 2015 Time of Delivery 12:19 Recipient Rani/25333656 Status and Scans Location Details Date Time * Waybill No : [protected] Janakpuri Shipment Delivered 10-Feb-2015 12:19 Janakpuri Shipment Out For Delivery 10-Feb-2015 09:04 Janakpuri Shipment Arrived 10-Feb-2015 07:38 Delhi Hub Shipment Further Connected 10-Feb-2015 06:21 Delhi Hub Shipment Arrived 10-Feb-2015 03:57 Nehru Place Shipment Further Connected 10-Feb-2015 00:42 Nehru Place Shipment Arrived 09-Feb-2015 21:02 * - 24 Hr Format Courier Name : Bluedart Amount incurred : 150 Tracking number : Way bill: [protected] Reference Email for amount... COURIER LOCAL requested by you against SRF No. ncr/c15397 ( Delhi/NCR ) has been delivered to Blue Dart. Packet will be delivered at destination as per Blue Dart TAT. Courier Waybill number is : [protected]. I want to get my money for Bluetooth product + Courier Charges + punishment to them which I prefer 10 times tot the total amount as they have intentionally tortured me by not returning my money, which is breech of deal. I can provide video on unwrapping the product which clearly shows that their product is faulty. Price of Product : 886/- Courier Charges : 150/- Total : 1036 Punishment charges to Rediff Shop Support: 1036 * 10 = 10360/- I expect 10360/- to be refunded from them. My name is Ashu Nagar e-mail ID: [protected]@rediffmail.com Mobile: [protected]

Product booked under order no11470508 dtd 18.04.2015 is not delivered till date and customercare is only assuring to look into the matter from last 7 days. I have called several times and the customer care official says wait for 24 hours, wait for 48 hours etc but the problem is not solved and the product is not delivered neither the refund process is initiated as requested by me. I have already informed rediff.com that GATI Logistics has already reported the consignment to be lost and still there is delay in refunding the amount.The customercare still delays without genuine reason and has not updated the staus of my complaint by mail/sms as assured by them.The shopping site is trying to play fraud with the money.

[protected]@rediffmail.com. Dear sir i have forget my password and answer to security question also but not open my mail id, please help me and please contact my mobile no.[protected], mail id. vishal.[protected]@gmail.com fb id. [protected]@rediffmail.com

Dear Rediff team, Please forward this to your high authority else i will lodge a complain in the consumer courtMy order number is 11512623 I was about to cancel the order due to some issues.The courier guy said you can also cancel the order by declining the order.the very next day he gave the order and has also taken the payment from my landlord forcibly.now, my landlord is asking for the payment from me. I am not interested in taking this order. Please contact me on urgent basis and cancel also process the refund as soon as possible.Alternate Mobile numbers- [protected] // [protected]-- Thanks & Regards, Avinash TharwaniMob. No.[protected]

I had ordered a Car Towing rope on 21/04/2015 and still havent got it.The delivery status still shows "ready to dispatch".I have sent several mails to Rediff regarding this and havent got any reply so far.I have called their customer service team several times and everybody is giving run around that i will get this product within two days.I have never experienced such pathetic service in my life before.Nobody from rediff seems to help me out Vivek Kashyap Order id[protected]

Resp sir/mam Please help me to recover my password of account named [protected]@rediffmail.com .Someone have changed my secutity question, username, alternate email id and mobile number also . If possible help me to recover my username, alternate email id and mobile number also by mailing me at [protected]@gmail.com, or call me on [protected] with warm regards Tejas Katariya

I have ordered gold foil envelopes on rediff shopping with order no. 10980313 on 31st Dec 2014 and got delivery of product on 2 January 2015. On opening the product, I found that the product is defective with reversed printing. I complained for the change of product and then the series of mail continued for the change.In last I asked for refund. Till now neither the refund is credited to my account nor product has been taken back. On contacting rediff, they provided RRN ( Retrieval Reference Number ) no. : 85215224365452610906208, that they have credited and check with your bank. On checking with bank, bank provided proof of payment reversal which is attached. Kindly look into the matter and helm me to get back my refund.

Dear sir. i have order one set of laptop hinges on 1 st april 2015 and also payment is made on the same day by credit card. But sir still now my order is not delivered.whenever i called to rediff customer care executive, they told me that the order will be deliver within the 2-3 working days and need not to worry. but sir still now order is not delivered. So sir what can i do. my order details is ORDER NO[protected] . Manoj kumar talukdar.

Vide Order No. 11467103, I ordered the item mentioned above. I paid the total value of the product alongwith the shipping charges on 17/04/2015. After 2 days status was showing on rediff as "vendor ready for dispatch". The status of the same has not changed since then. I waited for 15 days and then I started calling the vendor. However, it may be noted that the rediff vendor is very irresponsible and never attends to calls. The phone kept on ringing infinitely. After 6 days of follow-op and continuous calling to the vendor. The vendor responded to my call once and stated that he has dispatched the item on 17/04/2015 through blue dart. He said that you call after sometime and the AWB No. will be provided. I kept calling him for 2 days and then he responded and gave me blue dart AWB No. But to my surprise he gave me the wrong No. When I called him back he stated that the number is correct and confirmed once again. I called up the blue dart and intimated them. Bluedart also stated that the AWB No. doesn't exist. I sent mails to rediff . However, they respond to my mails after 2 days. Also they didn't tell me anything concrete. So this is the story of my first and last and worst encounter with Rediff. Please help me if you can.

Actually I am Kali Prasanna Mohanty and my user id is [protected]@rediffmail.com But since 2 weeks I am unable to login my account and I think somebody has done this to put me in trouble. this is my most important ID which has been given to my important persons. Anyway if you can supply me another pssword then I will be obliged. Kaliprasanna Mohanty User-Id - [protected]@rediffmail.com Mobile No.- [protected]

Sir I have forgotten my rediffmail password of ramzan.[protected]@rediffmail.com and I tried to reset my password, unfortunately I don't remember my alternate id, i forgotten answer of my security question. So please reset my password and send it to my alternate email id ramzan.[protected]@gmail.com thanx Ramzan Khan

Hi, I am Harshal I am using Rediffmail account since long back atleast from 2008. But from last few days i am not able to login to my account as somebody has changed my password and security questions. I have tried to changed the password but it is not working. Please help me to retrive/regain my account as this is having very important mails. Email ID - [protected]@rediffmail.com Alternate Email [protected]@gmail.com

I have placed two orders with Rediff shopping on 01.05.2015 at 10:07 AM via Yes Bank Net Banking(Net Banking Details-NET TXN: BILLDESK BYBK[protected] REDIFF) and amount paid was Rupees491.via Net Banking and the payment was successfull as the amount was debited from my bank account.But I didn't get any confirmation Email or my Order ID or any confirmation SMS regarding my payment and order placed from Rediff shopping Team.

my order number is 11495313 I want to change or replace the order due to bad quality of helmet and leakage of pipe. Kindly replace the order i having 2 more orders from your compney which is in pipe line, before reciving that orders i want to replace that order, Shiv kaul

I have booked the Order No. 11460770 on 16.04.2015. At the time of Booking, it had been mentioned that the Books - 13 in all - will be delivered within 5 to 8 Business Days. Till today, i.e. 29.04.2015, the Delivery Status is showing "Awaiting Dispatch". Kindly look into the matter seriously and let the Order get dispatched before 2nd of May. It is to be mentioned that I have already paid the whole money, including the postage charges, in advance. Hope you will do the needful. ASHUTOSH

Sir, I have ordered a WATERSPRAY-Multifunction Spray Gun with 20m Water Hose Bike Wash Garden Hose Car Wash on 11-04-15 as per order no.11440859.The value, which you demanded, of the product has already been paid by net banking on the same date.Your representative has delivered the product on 29-04-15.But the delivered product is not match with my order.The Hose's length is only 10mts (your advt.is 20m) and I have no use to this product.Hence I request to make immediate arrangements for taken back the product and refund the amount, which I have already paid for it. with regards, P N Satheesh 29-04-15

Had order three black Lenovo Ideaphone P780 Flip Cover (Black). Complaint: 1. Got two black cover and one white colour. 2. One of the black colour cover is very loose and does not fit at all to the phone. 3. The white colour cover is slightly short in length then the phone. Please assist especially for replacement of black cover which does not fit at all in the phone.

Till 17th april 2015 company is lying to me and giving no solution to me.below are the mail which I've sent to the company on 23rd april: I have sent below mail to the company but still they are lying to me and made a huge fraud with curier service to me. From: "GAHAN"<gahan.[protected]@rediffmail.com> Sent: Thu, 23 Apr 2015 20:45:23 To: "Shopping Support "<[protected]@rediff.co.in> Cc: "gahansaraiya "<[protected]@gmail.com> Subject: deadline for order number 11393933 resolution Order ID: 11393933 (M) : [protected] I discussed with your concern department and customer care[protected] number regarding incorrect order pick up by JV Express on April 17th 2015. I am in touch with your company since April 17, 2015 because of careless service by delivery boy of JV Express. Your courier service picked up Jaspo pro 10 skating shoes which I have order for my little brother from snapdeal for his tournament.Now I am claiming to your company that refund me for the below item from your side: 1.)Defected power-bank(₹487) 2.)You have picked up incorrect item(₹1316-Jaspo pro skates) 3.)Refund for call charge since April 17, 2014(approx. ₹150) 4.)Refund for mental depression of child(my brother) 5.)Refund the tournament participant fee(₹300) 6.)Refund for the mental harassment done to me(Mid-term exam is going in my college and I have to spoiled my time on this concern because of your irresponsibility and carelessness of courier service) It is my last request to you to give me the refund of amount ₹5000 for all the above six concern otherwise I have to go on to the cyber crime department with above reasons and below proof: 1.)The vendor from which I bought the power bank, his both number([protected] and [protected]) are temporarily unavailable since April 6, 2015. 2.) The courier service JV Express which came for pick up their number[protected] is not received by them and the number given by him for the Ahmedabad head office number is wrong number. 3.)Your company is delaying by 2-3 days since the date April 17, 2015. 4.)I have send mail to your company 3 times and got auto response from the mail but when I call to your company for the updates they told me that no mail is arrived to them. 5.)Also as per talk with your customer care executive you are unable to investigate matter yet and you haven't confirmed with seller or courier service yet. I hope you will proceed for the request of refund as quick as possible because I will wait for 3 days(until April 26, 2015) and then I have to go to cyber crime department with all the proofs I have against you and claim for fraud case with more larger amount than this.

Hello, I'm having issue with 2 items. 1. Ticket Number at rediff delight center : [Ticket#[protected]] - Delivery Issue Order date : 1 April 15 Toady's date: 25 April 15 It is showing, item ready to dispatch since 15 days. No reply from support center. Item is : Ice Gola Maker, Snow Gola and Slush Maker Ticket Number at rediff delight center : [Ticket#[protected]] - Item not as per description Support center advised to contact vendor with this message: Further we request you to revert back to us on the same mail if you don';t receive any reply from them in next 72 hrs. Its been 7 days for reverting back to support center. No reply. Thanks.

Order Details: Order No.: 11390773 Order Date: April 01, 2015. Item: Vox Rechargeable Pedestal Inverter Fan With LED Light &amp; 3800mAh Power Bank Rediff Customer Support No:[protected] I have been following up the Rediff support on mail and phone for past 15 days but there is no discrete response. They are neither refunding the amount. Every time they would say "Sir we have forwarded your request to logistics department and we will get back to you in 24/48/6 hrs." And then there will not be any call back. Next time you call, they will say exactly the same. But neither you will get any call back not they will respond through mail. There is not escalation hierarchy, they will not give you any alter number or email of any senior person so you can express your concerns. IF YOU ARE READING THIS, AND YOU CARE FOR YOUR MONEY THEN NEVER EVER ORDER ANY THING FROM REDIFF OR ADVISE YOUR FRIEND OF FAMILY DO THAT. Thanks, Manish. [protected] [protected]@gmail.com