Refund — I checked into the hotel but there was no electricity.

Address: Delhi, New Delhi, Delhi, 110063
Website: Oyo

I checked into the hotel at around 2 pm and I waited till 3.45 for the generators to work or electricity to come. But nothing happened. I also claimed for refund for Rs.1750 that was my booking amount but it got initiated for rs. 700 only. But I did not get even 700.
I TRIED TO CALL ON THE CUSTOMER CARE NUMBER PROVIDED ON THE APP. But nobody responded.
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I have ordered pizza on 13/09/2019 and no order has been placed but the money has been deducted.
I had send mails to contact so they said money will be refund within 3 to 7 days but it's 10th day and I have even no updates regarding my refund.

They dont even answer my mails.

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    Delhi, New Delhi
    Delhi
    India
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