Refund — recharge

Address: 781125
Website: indianideas@icici

The payment was successful to [protected]@icici for 349 rupees om 7 JULY 2019 but no recharge was not done. When I tried to call JIO cutomer care they are telling they have not received any transaction on my number.
Trying to connect Indiaideas.com(billdesk) but they are unreachable.
Could see many people has faced similar issue. did anyone got the refund or was the transaction completed. Any update would be helpful.

Please refund my money asap.

UPI Transaction ID :[protected]
My Jio Number: [protected]
My UPI: dipika.[protected]@oksbi
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I cant get my refund money to my account

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