Reliance Bigtv — many channels are temporarily unavailable

Manoj kvm

from Bengaluru, Karnataka

Sep 26, 2017

Address: Bangalore, Karnataka, 560061

Many channels are temporarily unavailable message is showing on tv screen. I have paid money but still i'm not getting the desired service. It has been past 3 days that the channels are unavailable. I have tried calling customer care but no use since when connecting call to customer care executive that call ends without talking to them. I got irritated by their service. Please take immediate action. : (
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Reliance BigTV customer support has been notified about the posted complaint.

Nov 12, 2017

Updated by Manoj kvm I don't know why this reliance is getting worst day by day. Many channels still temporarily unavailable from then. And always I see a message that reliance is renewing its DTH service but I'm not going to continue with reliance seriously their customer service is worst . worst of all . and they're asking us to recharge DTH to get worst service again .

I have paid extra Rs. 25 for TEN 1 channel but it is not coming .

FFFFFFFFFFFFFFFFFFFFFFFFFFFFF

Nov 12, 2017

Updated by Manoj kvm Why the hell you renew the DTH service when you are not capable of making a customers satisfaction.

Nov 13, 2017

Updated by Manoj kvm Reliance is was great once upon a time but now it is waste. No response from you guys when complaining you for the poor service. No customers call service.

Nov 15, 2017

Updated by Manoj kvm I'm going to discontinue i[censored] reliance not responding to customers call and get back every channels that are temporarily unavailable now.

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Comments

Vasanth B

from Bengaluru, Karnataka

Sep 28, 2017

I have the same problem with Reliance Big TV since 4 days. The Customer care number disconnects for no reason, the online complaint page doesn't move forward, no response to the mails send to [protected]@reliancedigitaltv.com. This is such a bad service from Relience Big TV.
This is my last recharge, next time i will change to Tata Sky.

Varshaan Sharma

from Bengaluru, Karnataka

Oct 26, 2017

Serious nonsense Its been weeks but colors channels are totally down and sun networks channels are being removed. I pay an almost same price as tatasky and just 100-150 channels actually are shown (20-25 channels are viewable).