[Resolved] Reliance — Broadband srevice

anitapareek

from Mumbai, Maharashtra

Address:

Jaipur, Rajasthan, 0091

I have complaint many times for broadband not working. They register our complaint but do not react on it. After 24 hours they close complaint without customer confirmation because they say that company always resolve problem in 24 hours. So they close it so that they can say that we have not complints more than 24 hours. My net is off since last 10 days and it occurs in 2 times or three times a month pls suggest

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Oct 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

Reliance Communications Customer Care's response Dear Anita,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Verified Support

Sep 17, 2016

Reliance Communications Customer Care's response Dear Anita,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications