[Resolved] Reliance Communications — Deducted Rs 50 ( fifty) 2nd time from my mobile no [protected] account

jkdadwa

from Delhi, Delhi

Address:

New Delhi, Delhi, 110082

Sir
i want to bring in your kind notice that Rs fifty (50) has been deducted today dated 16/09/2016 from my mobile amount Rs 93.00 . i approach to your customer care .your customer adjective told that i made a international call at about 9.43 am .Neither i made any call at any number nor made any international call in past till date .this happen occurred 2nd time at the same no but no action has been taken by you.as my mobile set dialed details, there is no any call (INTERNATIONAL) made by my current mobile set TODAY AND LAST PAST DAYS. I think that some one hacked my mobile number or cloned the sim card . kindly look in to the matter and trace the number which number call was made from any same cloning number.

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Nov 6, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Reliance Communications Customer Care's response Dear Mr. Dadwa,

We are unhappy to hear about your inconvenience. One of our customer care executive will contact you by 03:00 pm today to understand and address your concern. Thank you!

Regards,
Reliance Communications

Verified Support

Oct 03, 2016

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications