[Resolved] Reliance Communications — Fraud & wrong information given by reliance executive

Rajgrv

from Jaipur, Rajasthan

Address:

New Delhi, Delhi, 1100008

Dear sir/ma’am,

I got a call from one of your executive regarding new connection of reliance postpaid number, the plan detail what i have been told by your executive ie: 499 plan (1500 = local std call, 200 = msg, 10 gb data 3g) i agreed based on the mention tariff and he has given me an option to choose one number out of 4 numbers (The number i have selected is [protected]) and he asked me to pay rs: 300/- for this sim along with my document adhaar card copy & office id copy (Payment recipt is attached herewith).

Next day “27th sep 2016” he called and ask me to pay rs 2300/- for same number, i got surprised & denied to pay the big amount, i asked him to return my amount which i have paid (Rs. 300/-).

He was giving me threat that the amount will not be returned at all, if you want to get your money back you are free to raise your complaint to court, the recoded conversation between me and your executive is attached herewith.

+1 photos

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Oct 29, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2016

Reliance Communications Customer Care's response Dear Raj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications