Reliance Communications — I don't want your 4g data connection

Address:

411022

I am finding it impossible to deal with reliance communication.

I had a rs 999 unlimited 3g data wipod connection. My consumption was nearly 20gb per month. Reliance changed to 4g and, like a fool, i bought the new wi-pod by paying rs 899. A few days back i received a bill for rs 2714 (4g started 3 days back and is worse than 3g). The summarised bill is for rs1414 so how the final bill is 2714 is a big mystery. I must have sent atleast half a dozen emails (Ringing them up is frustrating) to the customer service asking for a detailed explanation of the bill. The emails received from them asks for a new data every time. Finally, i have asked them to close my account to which they are yet to reply. How does one deal with this company? Any success stories in dealing with this company, please advise.