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Reliance Communications — Internet connection stoped instead of having validity & unlimited data

Address: Kolkata, West Bengal

Hi, My reliance smart GSM no is [protected]. I've recharged with Rs. 177 (1GB data along with unlimited FB+Whatsapp for 30 days) and my validity will be over on 1st Jan'15, but suddenly my data service blocked. After 8 times of different excuses finally customer care executive took complaint (Complain no[protected] against it and now saying it will take to resolve 5 working days, that mean when it'll get resolve, my validity will already over that time and validity extension will not possible by them. Why will I not get extended validity as I am unable to get the service instead of recharge and when the problem is arising from reliance end? This is completely cheating with customer as we are not getting proper service instead of paying for it.
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Reliance Communications customer support has been notified about the posted complaint.
Dec 29, 2014
Updated by shibasish9231 Now I just recharge of Rs. 10, after the recharge successful, it deduct the whole amount from my balance, and balance below 0. What is wrong with them?Absolutely cheating.
 
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Dear Shibasish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Reply
When they will resolve my issue that time my validity will be already over. And its effected since 28th Dec morning & has not resolved yet.
Reply
Dear Shibasish,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Reply

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