Reliance Communications Limited — Non activating of CDMA sim

Address: Ernakulam, Kerala

Hi Sir/Madam,
my name is khem raj meena, I belongs from kalamassery 30km frm KoChi in kerala. I mostly like to talk daily 7-8Hrs. so due to chepest Call rate from reliance i decided to take new Prepaid Cdma sim, i tried to bought it in my nearby Reliance Mobile store in aluva, or pallarivattonam but due to non aviablity of sim, I went Kochi aNd I brought new cdma sim from reliance mobile store opposite pioneer tower, marine drive, Ernakulam, kerala. On 27-28 Nov 14, i SubmItted mah All documents, ids and pHotoes And signed where your service pRovider asked me. I told him to make my first recharge FRC of 999rs that have unlimited free call for 30days. I also confirmed my telephone address confIrrmation of same day. My sim Activated and i was used it 3-4 days.
Suddenlly it have stop to outgoing Call or incoming call on 2nd dec 2014. I thought there may be same issue with my hAaNdset, But finally i Confiremed from customore care that my siM is suspended, and i have to submit my document again. The next Day I went again on same RelIianCe Mobile store to submit my document. The reliance mobile represantative told me that your sim wil Start work by today Evening.
After tHat today is 8th Dec, my sim still not working, i visited there 2times In reliance Mobile store and They always saying sir yours sim will be activate after 4-5 hrs. I called many times to reliance cutomare care but They also not guiding me what to do, so i Contact to consuMare helpline thEy Guide me to intimate You once, and tell me whaT is the problem and why they are irratiNng me...i visited there 3times...and called them more tHen 25times in last 5days.
So sir it is requested from you to solve my issue as soon as possible and my activation of my FRC 999 reactive again from the day sim will active again, and one more thing you have to inform once to custmore why you making deactive of any no. my other contact no is[protected] and my email id is [protected]@gmail.com
Please Reply as soon as possible.