[Resolved]  Reliance Communications Limited — Reliance communication cheating cdma customers

Address:	Lucknow, Uttar Pradesh, 226010
Website:	www.reliancenetconnect.co.in

Reliance communication cheating cdma customers
Reliance netconnect+ a/c [protected] cust a/c[protected] migration to 4g

1. my dongle [protected] of reliance communication was recharged for 2999 for 45gb valid for 6 months on 11/7/2016.
Paymentiddate&timeamountstatussource
[protected]/07/2016 19:50:472999success

Account status:
Detailsamountexpiry date
Main balance (in mb) 1.[protected]
Netconnect+ balance (in mb)*46180.[protected]
Netconnect+ fair usage balance (in mb)*0.[protected]
Netconnect balance (in mb)*[protected]

2. when internet did not work contacted customercare who told that cdma services are being withdrawn i should migrate to their 4g so accordingly taken 4g sim from reliance & applied online migration paying
Order summary
Order id:158139 date: 08.02.16 total: rs. rs.2699.0
Status: succes

3. my account was transferred to 4g but showing 0 data balance. on contacting reliance customer care today i was told that company will not credit data i should pay another 3199 to recharge 4g data on migrated 4g
4. had i been told that cdma is being discontinued don’t recharge it, and i will have to buy wipod paying 2699 and data balance will not be transferred to 4g migrated account i would have not gone for the payment
Http://5.now i feel cheated by reliance communication that had taken recharge that i could not use even for single day and in addition made me pay 2699 for wipod and additional recharge amt of 3199 on migrated

Please either refund 2999 taken for recharge that did not work even for single day or credit equivalent data too my account to enable 4g sim in wipod work for balance of data in my account before migration initiated at behest of reliance communication
No replies or corrective action from rel. comm.
Also complained to trai but no action froom their end till date
Jairaj yadav