[Resolved] Reliance Communications — Lok Adalat Notice for outstanding amount for services neither activated nor informed
G
govind6989
from Pune, Maharashtra
Dec 2, 2014
Address: Pune, Maharashtra
I was a prepaid customer of reliance netconnect+ for a few months. After some days, their represetative approached me to go for a postapid plan of about 1300 Rs for 3 months. The payment needed to be done in advance, which i did.
I availed the service for 3 months and at the end of the third month i got an email from Reliance Communications about the expiry date of the plan. But i didn't want to continue the pathetic service anymore, so i decided not to use the modem anymore.
After this communication, directly i got a call after two and a half month that my amount was due.
I asked them about it and relized that they had activated a plan without notifying me in advance and charging me for the data usage which i didn't.
Afterwards they started harassing me with their representatives calling me about the additional late payment charge and somehow they managed to swell the bill to Rs 1153. The height of harassment was reached when they slapped a Lok adalat notice and have asked me to be present at Pune district court on 13-12-14.
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Aug 14, 2020
Complaint marked as Resolved
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