Address: Pune, Maharashtra |
My reliance Internet connection stopped working on 9th July 2013. I raised complaint for the same, and was told that there is a fiber cable cut in my area. I waited for 2 weeks and then raised disconnection request on 27 july 2013. But I got confirmation of disconnection from company on 10th sep 2013. There was a delay of 1+ months from company's side.
As my internet was not working due to technical issues as discussed with reliance executives, I raised 2 waiver request.
Below are the request numbers :
[protected] Complaint number for Internet not working.
[protected] Disconnection request raised on 27th July.
[protected]st Waiver Request raised.
[protected]nd Waive Request Raised.
I did not got any confirmation from Reliance and now i've got below mail:
ADV
AMIT KULKARNI
(B.S.L.LL.B)
WITHOUT PREJUDICE
Ref No:-180+ /BC 23 /PUN/1024/NOV 2014
Name :-SUKHMEET CHHABRA
Address: –E-402 EISHA BELLA VISTA KONDHWA
Subject:- Demand Notice for Recovery of Outstanding Dues
Account ID – [protected]
E-mail ID [protected]@gmail.com
Dear Sir/Madam,
M/s. Reliance communication Limited (hereinafter referred to as reliance broadband), which is a Company registered under the Companies Act, 1956 and having its Circle Office at 7th floor, Kumar cerebrum, Next to Iadlabs Multiplex kalyani nagar, Pune 411001 serve you this notice of demand, the contents whereof you may note as detailed herein below-
1. Reliance communication Limited is a leading Unified Access Service Provider in India and provides various Telecom and other services in various telecom circle in India by virtue of Licenses granted by Department of Telecommunications (DoT), Government of India.
2. A connection was allotted and sanctioned to you on your request on a duly executed Customer Application Form and other related forms/documents ("Agreement" hereinafter). The aforesaid connection and account ID was allotted to you. You availed best of the service/s provided by Reliance communication (Maharashtra) Limited after activation of the said connection.
3. As per the terms of the Agreement, you were under an obligation inter-alia to make payments of the periodic bills raised by Reliance communication (Maharashtra) Limited upon you in respect of the availed services. However, inspite of the receipt of the said bills, you have grossly failed to make the due payment in time. Due to the non-payment of your legitimate dues, Reliance communication (Maharashtra) Limited was compelled to bar/suspend/disconnect your aforesaid connection.
We, therefore, call upon you on behalf of Reliance communication (Maharashtra) Limited to pay the outstanding amount of Rs. 1444 /. within seven (6) days of the receipt of this notice, failing which Reliance communication (Maharashtra) Limited, shall be constrained to initiate appropriate legal proceedings against you at your absolute costs, risk and consequences.
This notice shall stand withdrawn soon after your payment is realized by our company, as mentioned herein above.
Please ignore this notice if you have already done the payments.
In case of any queries, please contact Mr vinayak -[protected] employee of our Authorized Collection Agency M/s Pratik Associate (Monday to Saturday Between 10 am to 6 pm)
[protected][protected]
I've written multiple mail to reliance, as far as i 'm concerned my bill amount is around 300 rs which I am ready to pay but i'll not be paying the 1444 demanded. Was this information helpful? |
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications