[Resolved] Reliance Communications — Reliance 4g sim not showing signal

Amol Dwivedy

from Dehra Dun, Uttarakhand

Address:	400710
Website:	www.rcom.co.in

Sir, i had got a reliance 4g sim on 17 september 2016 and the person who gave me the sim assured me that it will be activated by the end of day itself. But even today, the sim isn't showing any signal on my 4g device. I just want to know whether this sim will show the signal anytime soon or should i simply remove simply throw it away because it is absolutely of no use to me as of now. I also mailed more than five times to the reliance customer care but you don't seem reluctant to do anything, since i haven't received a single response till date. I don't understand as to why the sim is not showing any signal on my device, while my circle has reliance 4g network coverage and my 4g device too supports reliance 4g. But i can say that my faith towards your company has greatly diminished because i never expected such an impolite gesture from one of india's biggest telecom giants.
I just hope that you will resolve this issue in the near future and if not, at least tell me to throw the sim card away.

Was this information helpful?

No (0)

Yes (0)

Sep 30, 2016

Complaint marked as Resolved

I got a call from Reliance Communications to resubmit my documents, i.e., Photo ID and Address proof at the nearest Reliance Store and get the SIM activated in no time. However, I have switched to another operator and I am highly satisfied its services. I no longer wish to use the Reliance Communications SIM or any other of its services. Its due to the fact that when you get a SIM, you want to use it as soon as possible, instead of waiting for weeks to just get it activated. My overall faith in Reliance Communications has greatly diminished and I don't want to avail any of its services, now or in the future. I want to warn all my friends out there who just try and get a SIM Card and thereafter, are frustrated by its poor services. All I want to say is think twice before trying to buy a Reliance Comm SIM Card. All that glitters isn't gold. I don't want anyone else to face the same inconvenience as I did.

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2016

Reliance Communications Customer Care's response Dear Amol,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications