Reliance Communications — Reliance broadband

Mahesh Narwani

from Mumbai, Maharashtra

Jan 30, 2016

Address: 380051

Website: www.rcom.co.in/Rcom/personal/home/index.html

I have done Lots of complain about my reliance broadband as i have paid for 2 Mbps but they are providing me 1 Mbps Speed Plan.

I have done Complain regarding this issue too many time once i have close my connection because of this problem then after again get new connection but getting same issue again and done also same too many complain to installation team and also who provide me this connection Prakash Chauhan talk same with him but not resolved

Here is the complain id
SR[protected]

SR[protected]

last Complain date and Closing date
SR[protected]

Complain date : 28 jan 9:13pm date
Closing date : 30 jan 12:43pm date

i am giving screen shot of the speed i am right now getting

Also getting attach plan provided by them screen shot from them login portal.

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Reliance Communications customer support has been notified about the posted complaint.

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Jan 31, 2016

Verified Support

Dear Mahesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Feb 3, 2016

Verified Support

Dear Mahesh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications