[Resolved]  Reliance Communications — Reliance broadband Connection Termination

Address:411057
Website:rcom.co.in

Hi,

I had given the request for termination of my broadband connection on 8th August and 11th August and the request no. is as follows :

1.[protected]
2.[protected]

First request got closed automatically by your side and the second request is not yet processed. I even called customer care[protected] times and every time they told me that they will arrange the call or the connection will be terminated with in 7 days but it has been 1 and half month no action has been taken on my request. This is the height of my patience being tested. I even have 10 - 12 phone recordings of my conversations with your customer care officials. So now what should i do either should i go to consumer forum or you people are going to take some action. My subscriber ID is[protected].
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
Reliance Communications Customer Care's response
Dear Abhi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Sep 24, 2016
Reliance Communications Customer Care's response
Dear Abhi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
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